As a multiple landlord, over the past 8 years I have found DW & Co provides a personalised service and I work with a team of people who have extensive knowledge of the lettings market. They proactively inform me of regulatory and compliance obligations as well as having full knowledge of my own portfolio and their condition. They give practical advise on sensible refurbishment or decoration decisions and have good contacts for reliable and experienced contractors for anything property maintenance related. Their professional check-in and check-out/cleaning service ensures tenant transitions go smoothly. I have not had this level of service from the larger chain property management companies in the past.